Do you have a lost and found?
Any of our Guest Services locations can assist you with lost and found items. You may also call the lost and found department at 409.770.9283, ext. 4100 or complete a… Continue Reading →
Do you have changing facilities?
Changing areas are located in the bathrooms at the main Castle Village. Please be sure to bring swim diapers for infants. Regular diapers are not permitted in any pool or… Continue Reading →
What do we do if our party gets separated?
Make sure the kids who are old enough to be on their own know when and where to check in periodically for sunscreen and drink breaks. Schlitterbahn Galveston does not… Continue Reading →
What if there is bad weather on the day of my visit?
Schlitterbahn Galveston will remain open on most rainy days; however, in the event of severe inclement weather, such as lightning, heavy rain, or high winds, Schlitterbahn attractions may need to… Continue Reading →
Are there weight restrictions on the rides?
Schlitterbahn Galveston aims to create an enjoyable experience for people of all shapes and sizes. For the safety of our guests, we do have weight restrictions on select attractions (including… Continue Reading →
Are there height requirements on the rides?
Schlitterbahn Galveston uses an attraction rating system for all water attractions. An information sign is posted at each attraction entrance with ride descriptions, thrill rating and skills required for riding…. Continue Reading →
What about toddlers?
Schlitterbahn Galveston Water Park has attractions for smaller children in every section of the park, so there is always something to do. Wasserfest Kids Area, Tiki Tikes, and Treasure Island… Continue Reading →
Do you have life jackets and kid’s tubes available?
Life jackets are available for use throughout Schlitterbahn Galveston. Life jackets are complimentary and are available to any guest wishing to use one. Children, first-time swimmers and weaker swimmers are… Continue Reading →
Is there shade?
Shaded seating is provided throughout the park, but we urge everyone to protect delicate skin from the sun with sunscreen, hats, beach footwear, and lightweight shirts. You may bring these… Continue Reading →
Can I bring a picnic to the park?
You are more than welcome to bring your own family picnic basket and cooler inside the park. Guests may bring coolers that are smaller than 26”L x 16”W x 16”D…. Continue Reading →
